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Documenting Knowledge

Founders, CEOs, experts, and leaders representing their companies at various industry interactions, corporate events, and exhibitions often deliver speeches, address gatherings, or take part in panel discussions. They also speak at press briefings, analyst meetings, webinars, television programs, and radio broadcasts. These speeches carry insightful information, anecdotes and references that can be useful for a business. This is a wealth of knowledge and should be documented.

What is Transcription for Business?

Transcription (trans is to cross and scripting is to write) refers to longform writing using spoken content. It requires recording (audio or video) the person/ participants in the conversation and later converting the audio to written words (verbatim). A written transcript serves as reference material for further content repurposing.
Due to the data overload, content creators often struggle to make their content discoverable. Their content is getting lost in the deluge of new content being added every second. They key challenge is to make this content, both new and achieved, accessible and searchable. This is where META tagging becomes extremely important.

The Importance of Transcription

Allows Better Engagement

Oftentimes, audiences (especially journalists and corporate communication teams) are busy jotting down notes and details during interviews, interactions, and even conference calls. This leaves them incapable of engaging the speaker into a meaningful Q&A and discussion. If the audience is assured that a transcript of the interaction will be made available to them, they can skip taking notes and concentrate on the proceedings.


Interviews, conferences, and other events often yield fantastic insights about a subject. It could be facts, figures, quotes, anecdotes, motivational messages – transcribing such recordings helps preserve these thoughts, and aids in their distribution through various mediums and platforms.

Legal Uses

Official transcripts of verbal agreements and discussions can help organizations during litigations and disputes. Such a record or formal documentation is usually permissible in the court of law and serves as a valid proof.

Ready Reference

Important details, when transcribed and preserved, saves time and effort, while trying to recollect minute details about a conversation that had taken place a considerable time ago.

Types of Transcription Services

Business Transcription Services

For businesses, transcription is required to record meetings, interviews, dictations, boardroom policies, seminars, lectures, reports, etc. By transcribing these events, businesses can keep essential information documented for future reference.

Insurance Transcription Services

Insurance companies transcribe reports, records, and investigative notes. Maintaining comprehensive records of proceedings help them safeguard their interests against litigations and misrepresentations.

Legal Transcription Services

Lawyers and courts use transcription services for documenting court hearings, public hearings, meetings, interrogations, depositions, wiretaps, and other matters of legal importance. Such transcriptions are crucial in legal proceedings.

Academic Transcription Services

Transcribing events, lectures, and conferences for referencing and archiving is beneficial for both the students and the teachers. It helps maintain consistency in teaching and serves as ready-reference for academic purposes.

Medical Transcription Services

Medical transcription includes records of doctors’ notes, clinical reports, operative procedures, laboratory reports, physical and psychiatric evaluations, etc. It is used to maintain systematic healthcare documentation.

Government Transcription Services

Government transcriptions include public and confidential records, interviews, council meetings, rallies, etc. Government transcripts are usually of historical, political, and administrative significance.

Video Transcription Services

Transcribing a video helps viewers read what they’ve just heard, especially if the content is packed with information. Search engines also prefer textual content with videos and can lead to better SEO. Additionally, it makes the video applicable for hearing-impaired individuals too.

Podcast Transcription Services

The applicability of podcasts can be enhanced by publishing its transcription. It is ideal to provide a well-documented text of the podcast as a supplement. In addition, it also makes the podcast accessible to a wider audience and aids SEO.

Techniques and Tips for Transcription

Typing Speed

To be a successful transcriber, one needs to be swift with the keyboard. Simultaneous typing and hearing warrants speed, cognition, and accuracy with the keys.

Patience and Practice

Unlike typing, transcription engages both, the visual as well as the auditory senses. Listening to the track, understanding the context, and typing it accurately needs patience and practice.

Research and Knowledge

Ideally, transcription should be done by a subject matter expert. Being able to hear and understand the technical terminology (jargon) and inferring the correct sense and meaning with the context requires expertise.

Understanding the Requirements

It is highly recommended that one creates a transcription style guide. It answers pertinent questions like – Does the audio need to be transcribed verbatim, including pauses, and fillers? Can the transcriber polish the content to leave out incomplete or rephrased thoughts? It also lists out preferences regarding language usage, format, time-stamps, etc.

Prepare the Ergonomics

Transcribing can be a long and demanding task. Comfortable and functional equipment is required to lower fatigue and improve accuracy, and speed.

The Benefits of Outsourcing Transcription

Transcription requires a specialized skill set. Outsourcing transcription jobs to specialist content agencies bring several benefits like:

Quality and Precision

Professional transcribers possess the skills required for efficient, quick, and accurate transcription. By outsourcing to a professional transcription services agency, you can rest assured about the quality.

Skill and Technology

Transcription agencies have more trained staff, transcription equipment and infrastructure, which makes outsourcing a cost-effective option.


Agencies can offer a shorter turnaround time. When you engage a content agency with in-house subject matter experts, you can rest assured that the technical terms, references, and acronyms will be identified and documented correctly.

Legal and Other Process Requirements

Professional agencies also act as custodians for their content. This is important in case of sensitive data, where the content might be protected by passwords or is accessible only to limited individuals. In such cases a non-disclosure agreement can be signed to ensure integrity of the information.

From technical to creative, medical to legal, we have a thorough understanding of most subject matters. Our team of writers have addressed multiple domains and are comfortable transcribing from various global accents, to deliver accurate transcriptions for your business needs.

We follow strict process and quality guidelines, and are adept at managing large projects with short turnaround times.

Talk to us and we’ll write the words the way they’re spoken!

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